Information Technology is the strength of the modern express industry and the Internet is a great enabler. Metro Swift has invested extensively in Information Technology with a view to harness its potential and couples it with the speed of the Internet as drivers of the business. The entire process from pick-up of consignments to delivery information updating is electronically driven. The level of tracking & report formats are customized as per individual customer’s specifications. Reports sent from Metro Swift can be seamlessly integrated into the client’s system for updating; Metro Swift’s computer networks are spread all across their branch network in Southern India.
Metro Swift is enabled the tracking system on the web which helps Customers to track their consignments through Airway bill no. or Customer’s Reference Number with Full Progress History.
The Company has developed the application, which includes an advanced state-of-the-art transaction tracking system. Consignments are scanned from pick up through every transaction point till delivery, using bar coding and laser scanner technology, transmitting updates immediately and automatically to its Central database. This enables customers to receive real-time, complete and accurate information about the status of their consignments.